FREQUENTLY ASKED QUESTIONS

A growing list of the questions you ask us the most.

COVID-19 UPDATE

  • Has COVID-19 affected the availability of your products?

    We have experienced a few minor delays in our supply channel. We will continue to keep our customers informed concerning any disruptions or future delays.

ABOUT VEGGY DOG

  • Where are the Veggy Dog treats made?

    All of our treats are made in the United States. We do not use any meat, meat by-products or artificial ingredients.

  • Are your treats sold in retail stores?

    Yes, please visit our Locations HERE page to find the retail stores where our products are sold.

OUR INGREDIENTS

  • What type of ingredients are in the treats?

    Our treats are wheat, corn, and soy-free. Please CLICK HERE to find a complete listing of all the ingredients.

  • Why are the treats wheat, corn, and soy-free?

    Most treats contain animal by-products, pesticides, chemical by-products, and sugar, causing them harm and leads to disease.
    Our treats are wheat, corn, and soy-free. We use canine-friendly ingredients such the apples with oats, blueberry with coconut, and peanut butter with honey. Because our treats are grain-free, your pup can enjoy low-calorie treats and promote a healthy gut.
    CLICK HERE to learn more

  • Are the ingredients ok for all types of dogs?

    Yes, our treats are great for teething pups to older dogs. One of our most cherished compliments is that one of our former VeggyDog pups "could ONLY eat and preferred our peanut butter bites during her final days."

  • Are the ingredients ok for dogs with allergies and sensitive tummies.

    Our treats are made with all-natural ingredients and designed to be dog friendly. We have no reports of any adverse reactions to our treats and recommend that you consult with your veterinarian for any concerns.

PRODUCT AND PACKAGING

  • How long do the treats last?

    We are especially proud of our long shelf life. Our treats are baked in a way that significantly reduces moisture. We also have chosen packaging that ensures a long shelf life. In addition, we heat seal our bags, which preserves freshness.
    Unopened packages stay fresh for 18 months, once opened your pup will have safe and healthy treats for approximately 3 1/2 months (most fur parents report their dog will finish an 8-ounce bag in about one month).

  • Your Apple Bites are very crunchy, are they ok for puppies?

    Absolutely! Our Apple and Oat Bites are excellent for teething pups and aid in strong tooth development. In addition, they are great for crate training and help reduce tartar.

  • What payment options do you prefer?

    We offer a variety of payment methods. We accept cash, checks, and the majority of credit cards such as Visa, MasterCard, and American Express.

  • What size are the treats?

    The treats range in size from 1-inch squares to 2-inch hearts. CLICK HERE to get the dimensions of each treat.

  • What type of packaging does Veggy Dog use?

    We use premium, foil-lined packaging to ensure freshness, extend product shelf life, and deliver delicious treats. Additionally, we heat seal our packaged treats.
    Our dental chews are sold as bulk purchases and therefore unsealed.

SUBSCRIPTIONS AND RECURRING ORDERS

  • How can I sign up for a subscription?

    Click HERE to learn more.

  • If I sign up, can I cancel a subscription anytime?

    Yes, your subscription can be cancelled anytime. Our specialist can assist you with any questions and help find the best plan for you. Please CONTACT us so that we can help.

  • Are there savings with a subscription plan?

    Yes, please CLICK HERE to learn more.

SHIPPING AND RETURNS

  • How much is shipping?

    Due to the rising cost of goods and services, we were forced to increase our Flat Shipping Rate to $5.99. We ship to all U.S. locations.

  • What carrier delivers your products?

    We currently ship through UPS and USPS.

  • Can I cancel my order once it is placed?

    No. Once an order is placed, it cannot be canceled.